Superior Jobs


Principal Solution Management Specialist

  • ID: 20212
  • Posted: 5/24/2023
  • Location: Bangalore South,
  • Category: Infrastructure Services Management
  • Job Type: Permanent


Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists.
 - Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.
 - Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.
Job Requirements

Analyse and prioritise customer content, product and service requirements, assess value creation potential
 • Prioritise investment needs and represent the segment/area/business in the investment committees and Governance Boards
 • Document high-level requirements, MVS (Minimum Viable Solution), including end-to-end flows wireframes (for Key Products), data flows and inter-operability needs
 • Identify existing portfolio main gaps
 • Monitor the budget for area of responsibility including capacity planning with R&D and take corrective actions
 • Identify pilots and the expected outcome of involving the customer
 • Orchestrate activities to ensure solution delivery, ensuring full inter-operability across the different components
 • Ensure internal readiness in terms of training, billing, services through SLAs/OLAs
 • Support key adoption and migration projects
 • Consolidate and prioritise delivery and support needs, liaise closely with Travel Channels Delivery and Customer Support teams
 • Follow-up on budget spent

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