Superior Jobs


Product Definition Analyst

  • ID: 20203
  • Posted: 5/17/2023
  • Location: Bangalore South,
  • Category: Product Development
  • Job Type: Permanent


    • Perform functional analysis of the production issues raised by customers.
    • Read and understand the functional specification document and provide solutions based on your analysis.
    • Provide timely, efficient and pleasant follow-up to customer queries on technical & functional issues.
    • Understanding production issues and analyzing them using 1A standard troubleshooting tools.
    • Interact effectively with customers and internal developers.
    • Build rapport and elicit problem details.
    • Maintain issue analysis rate that is agreed with customers and internal Amadeus standards.
    • Work in general or deferred shifts (12:30 PM to 9:30 PM )
Job Requirements

    • The ideal candidate should have good Airline Domain Knowledge.
    • Prior experience in travel industry will be plus.
    • Intermediate level of knowledge in one programming languages like C/C++, Java, SQL will be good to have.
    • Excellent IT skills in Microsoft Office tools - Excel, Outlook, Visio, PowerPoint and Word, Confluence
    • Experience in utilizing debugging tools to analyse problems and identify solutions.
    • Strong customer focus and collaborative work style.
    • Ability to understand and explain technical information.
    • Skill in creating customer facing documentations.
    • Confident, patient and clear communicator with technical and non-technical customers.
    • Should possess strong written and verbal communication, including technical writing skills and excellent Interpersonal Skills.
    • Ability to organize and prioritize multiple work assignments to meet deadlines.

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