Manage IT infrastructure, including networking devices, servers, and all end user devices.
Plan, organize, control, and evaluate IT and electronic data operations with 99.9% uptime.
Maintain and co-ordinate IT risk mitigation plans to ensure zero data loss and minimize downtime in the event of IT security breach.
Deploy and test changes to production and test environments on EPICOR ERP with the support of the development team and perform configuration tasks in accordance with standard deployment guidelines.
Design, develop, implement and coordinate systems, policies, and procedures for end users.
Monitor and resolve issues on EPICOR ERP, including use of the Epicor support portal.
Maintain data backups and verify backup integrity on an scheduled basis, including Microsoft O365 and other programs utilized to support the company business processes and operations.
Ensure compliance with all corporate cybersecurity policies.
Preserve IT assets, information security, and access control structures.
Handle annual budget and ensure cost effectiveness.
Job Requirements
Knowledge & Experience:
BE (IT) or BS in Computer Science, MIS or similar field
Proficient in ERP, System Administration, Networking, and IT skills
7-10 years of system engineering experience with Company with turnover over INR 100 Cr
Information Security
Knowledge of systems engineering software tools
Good verbal and written communication skills.
Attention to details and accuracy.
Knowledge related to report writing and data queries (SQL) is a plus.
Skills:
Proven working experience as an IT Manager or relevant experience.
Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
Expertise in data governance.
Hands-on experience with computer networks, network administration and network installation.
Ability to manage personnel.
Excellent Analytical, Problem Solving & Negotiation Skills
Driving to add Value and Result Orientation
Strong sense of urgency and personal commitment
Ability to take a proactive approach to continuous improvement of processes.
Ability to quickly adapt to rapidly changing needs related to cybersecurity.