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Senior Quality Assurance Analyst

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  • ID: 20133
  • Posted: 4/12/2023
  • Location: Bengaluru,
  • Category: Mechanical
  • Job Type: Permanent

Description

  • Setup/configuration of the development environment 
  • Analysis and design of new and enhanced features for the marketing platform as per business requirements 
  • Communication with development, product and production support teams etc. to deliver new or enhanced features and address issues/concerns 
  • Development of features as per design provided 
  • Assistance of Production Support team for troubleshooting issues 
  • Development work for automation of operational tasks. 
  • Support system patch or version upgrade 
  • Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements. 
  • Assist in defining software development project plans, including scoping, scheduling, providing time estimates for programming tasks and implementation plans. 
  • Develop technical documentation to define the system components, development environment and implementation planning/strategies 
  • Provide guidance, and/or review the work of other team members. 
  • Collaborate with leads to understand the testing and QA work items required.
  • Capture all the important communications effectively.
  • Administer full project documentation efforts in accordance with policy and procedure 
  • Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues. 
  • Update/create Knowledge Base Articles and case studies as necessary. Assist in the creation and improvement of Knowledge Management 
 
Job Requirements

 
Qualifications
  • Developer with 5-9 years of experience required. 
  • Excellent skills in Automation and testing frameworks using tools such as Selenium/Cucumber 
  • Knowledge of Oracle ,SQL and PL/SQL
  • Experience in testing and validating systems developed for complex enterprise applications (ERP, CRM, etc.) on large Oracle databases using SDLC methodologies (agile, waterfall). 
  • Excellent in impact-analysis and root cause analysis. 
  • Proven analytical and problem-solving abilities with ability to anticipate and avoid problems. 
  • Experience in performance tuning, application monitoring and support of production applications with distributed teams. 
  • Ability to work well within a team environment that includes geographically distributed team members. 
  • Ability to debug and work on the validation /automation related work items assigned independently.
  • Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment. 
  • Ability to automate functionality and run frequent tests to ensure quality.
  • Quality first and quality focused.
  • Highly self-motivated and work in a consistent team environment.
  • Strong communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences. 
  • Ability to design and build flexible and extensible systems with focus on code reuse and generation. 
  • Administer full project documentation efforts in accordance with policy and procedure 
  • Perform root cause analysis (RCA) and find out solution and guide the team as appropriate.
  • Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues. 
  • Facilitate the design and implementation process for new products/projects, informing senior executive of alternatives. 
  • Familiar with Application Development Life Cycle and be able to independently participate in each components. 
  • Education: Bachelor's degree in Computer Science, or equivalent  
Preferred qualifications
Technical 
  • Working knowledge of Automation of applications and experience in automotive marketing and/or CRM applications preferred. 
  • Strong knowledge in Selenium/Java/Cucumber preferred. 
Non-Technical  
  • Good Analytical and problem solving skills. 
  • Ability to diagnose and troubleshoot problems quickly to maintain operational stability. 
  • Motivated to learn new applications and domain. 
  • Possess appetite for learning through exploration and reverse engineering. 
  • Strong time management skills. 
  • Ability to take full ownership of tasks and projects. 
Behavioral Attributes  
  • Team player with excellent interpersonal skills. 
  • Good verbal and written communication. 
  • Possess Can-Do attitude to overcome any kind of challenges.
 
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